# Enterprise Chef: Chef Manager doesn't seem to use LDAP?

**URL:** <https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786>\
**Category:** Chef Infra (archive)\
**Created:** [December 9, 2013, 11:47pm UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786 "2013-12-09T23:47:31Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![carmstrong](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/carmstrong/32/346_2.png) [@carmstrong](https://discourse.chef.io/u/carmstrong)\
**Post date:** [December 9, 2013, 11:47pm UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/1 "2013-12-09T23:47:31Z")

</div>

We just upgraded to Enterprise Chef 11.0.2 and installed the Chef Manager  
and Reporting features as instructed  
here[http://docs.opscode.com/manager.html](http://docs.opscode.com/manager.html)and  
here [http://docs.opscode.com/reporting.html](http://docs.opscode.com/reporting.html). After the upgrade, new  
employees who haven’t used Chef before are unable to login - using the old  
webui, first login would prompt the user to connect or create a Chef  
account before logging them in. Now, it bounces them with no message.  
Tailing the Chef server logs show that we’re getting a 404 - user not found.

Is this known? Do we need to stick with the existing UI if we want to use  
LDAP in our organization?

Thanks,

Chris

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<div class="post-metadata">

**Author:** ![jdunn](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/jdunn/32/1800_2.png) [@jdunn](https://discourse.chef.io/u/jdunn)\
**Post date:** [December 10, 2013, 4:28am UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/2 "2013-12-10T04:28:39Z")

</div>

Chris,

If you haven't already contacted support about this, you should --  
[support@opscode.com](mailto:support@opscode.com)

- Julian

On Mon, Dec 9, 2013 at 6:47 PM, Christopher Armstrong  
[chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me) wrote:

> We just upgraded to Enterprise Chef 11.0.2 and installed the Chef Manager  
> and Reporting features as instructed here and here. After the upgrade, new  
> employees who haven't used Chef before are unable to login - using the old  
> webui, first login would prompt the user to connect or create a Chef account  
> before logging them in. Now, it bounces them with no message. Tailing the  
> Chef server logs show that we're getting a 404 - user not found.
> 
> Is this known? Do we need to stick with the existing UI if we want to use  
> LDAP in our organization?
> 
> Thanks,
> 
> Chris

--  
[Julian C. Dunn [jdunn@aquezada.com](mailto:jdunn@aquezada.com) \* Sorry, I'm ]  
[WWW: [Julian Dunn's Blog - Commentary on media, technology, and everything in between.](http://www.aquezada.com/staff/julian) \* only Web 1.0 ]  
[gopher://sdf.org/1/users/keymaker/ \* compliant!]  
[PGP: 91B3 7A9D 683C 7C16 715F 442C 6065 D533 FDC2 05B9]

---

<div class="post-metadata">

**Author:** ![Joshua\_Buysse](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/joshua_buysse/32/422_2.png) [@Joshua\_Buysse](https://discourse.chef.io/u/Joshua_Buysse)\
**Post date:** [December 10, 2013, 11:08pm UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/3 "2013-12-10T23:08:45Z")

</div>

Chris -- did you hear anything back from support? I'm seeing the same  
thing.

On Mon, Dec 9, 2013 at 5:47 PM, Christopher Armstrong \<  
[chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:

> We just upgraded to Enterprise Chef 11.0.2 and installed the Chef Manager  
> and Reporting features as instructed here[http://docs.opscode.com/manager.html](http://docs.opscode.com/manager.html)and  
> here [http://docs.opscode.com/reporting.html](http://docs.opscode.com/reporting.html). After the upgrade, new  
> employees who haven't used Chef before are unable to login - using the old  
> webui, first login would prompt the user to connect or create a Chef  
> account before logging them in. Now, it bounces them with no message.  
> Tailing the Chef server logs show that we're getting a 404 - user not found.
> 
> Is this known? Do we need to stick with the existing UI if we want to use  
> LDAP in our organization?
> 
> Thanks,
> 
> Chris

--  
Joshua Buysse, System Engineer  
College of Liberal Arts, Office of Information Technology  
University of Minnesota

"On two occasions I have been asked, 'Pray, Mr. Babbage, if you  
put into the machine wrong figures, will the right answers come  
out?' I am not able rightly to apprehend the kind of confusion of  
ideas that could provoke such a question."

- Charles Babbage

---

<div class="post-metadata">

**Author:** ![carmstrong](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/carmstrong/32/346_2.png) [@carmstrong](https://discourse.chef.io/u/carmstrong)\
**Post date:** [December 10, 2013, 11:12pm UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/4 "2013-12-10T23:12:22Z")

</div>

Glad to hear it's not just us, Joshua. Nothing back from support yet, but  
they're definitely looking into it.

On Tue, Dec 10, 2013 at 3:08 PM, Joshua Buysse [buysse@umn.edu](mailto:buysse@umn.edu) wrote:

> Chris -- did you hear anything back from support? I'm seeing the same  
> thing.
> 
> On Mon, Dec 9, 2013 at 5:47 PM, Christopher Armstrong \<  
> [chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:
> 
> > We just upgraded to Enterprise Chef 11.0.2 and installed the Chef Manager  
> > and Reporting features as instructed here[http://docs.opscode.com/manager.html](http://docs.opscode.com/manager.html)and  
> > here [http://docs.opscode.com/reporting.html](http://docs.opscode.com/reporting.html). After the upgrade, new  
> > employees who haven't used Chef before are unable to login - using the old  
> > webui, first login would prompt the user to connect or create a Chef  
> > account before logging them in. Now, it bounces them with no message.  
> > Tailing the Chef server logs show that we're getting a 404 - user not found.
> > 
> > Is this known? Do we need to stick with the existing UI if we want to use  
> > LDAP in our organization?
> > 
> > Thanks,
> > 
> > Chris
> 
> --  
> Joshua Buysse, System Engineer  
> College of Liberal Arts, Office of Information Technology  
> University of Minnesota
> 
> "On two occasions I have been asked, 'Pray, Mr. Babbage, if you  
> put into the machine wrong figures, will the right answers come  
> out?' I am not able rightly to apprehend the kind of confusion of  
> ideas that could provoke such a question."
> 
> - Charles Babbage

---

<div class="post-metadata">

**Author:** ![Joseph\_Smith2](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/joseph_smith2/32/421_2.png) [@Joseph\_Smith2](https://discourse.chef.io/u/Joseph_Smith2)\
**Post date:** [December 10, 2013, 11:20pm UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/5 "2013-12-10T23:20:20Z")

</div>

Hey folks,

I'm sorry for the delay in responding to you. We are currently working on  
the fix, and we'll get it out as soon as possible.

In the interim, I would advise that if you are using LDAP, do not upgrade  
to the new version of Chef Manager.

I will respond to this thread when there's a fix available.

Thanks for your patience - it's appreciated.

joseph

On Tue, Dec 10, 2013 at 3:12 PM, Christopher Armstrong \<  
[chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:

> Glad to hear it's not just us, Joshua. Nothing back from support yet, but  
> they're definitely looking into it.
> 
> On Tue, Dec 10, 2013 at 3:08 PM, Joshua Buysse [buysse@umn.edu](mailto:buysse@umn.edu) wrote:
> 
> > Chris -- did you hear anything back from support? I'm seeing the same  
> > thing.
> > 
> > On Mon, Dec 9, 2013 at 5:47 PM, Christopher Armstrong \<  
> > [chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:
> > 
> > > We just upgraded to Enterprise Chef 11.0.2 and installed the Chef  
> > > Manager and Reporting features as instructed here[http://docs.opscode.com/manager.html](http://docs.opscode.com/manager.html)and  
> > > here [http://docs.opscode.com/reporting.html](http://docs.opscode.com/reporting.html). After the upgrade, new  
> > > employees who haven't used Chef before are unable to login - using the old  
> > > webui, first login would prompt the user to connect or create a Chef  
> > > account before logging them in. Now, it bounces them with no message.  
> > > Tailing the Chef server logs show that we're getting a 404 - user not found.
> > > 
> > > Is this known? Do we need to stick with the existing UI if we want to  
> > > use LDAP in our organization?
> > > 
> > > Thanks,
> > > 
> > > Chris
> > 
> > --  
> > Joshua Buysse, System Engineer  
> > College of Liberal Arts, Office of Information Technology  
> > University of Minnesota
> > 
> > "On two occasions I have been asked, 'Pray, Mr. Babbage, if you  
> > put into the machine wrong figures, will the right answers come  
> > out?' I am not able rightly to apprehend the kind of confusion of  
> > ideas that could provoke such a question."
> > 
> > - Charles Babbage

---

<div class="post-metadata">

**Author:** ![Sander\_Botman](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/sander_botman/32/318_2.png) [@Sander\_Botman](https://discourse.chef.io/u/Sander_Botman)\
**Post date:** [December 11, 2013, 8:55pm UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/6 "2013-12-11T20:55:35Z")

</div>

We are running into the same problem.

Please let us know when this is fixed 🙂

Kind regards,  
Sander Botman

Schuberg Philis  
Boeingavenue 271  
1119 PD Schiphol-Rijk  
[http://www.schubergphilis.com](http://www.schubergphilis.com)

+31 207506848  
+31 651425985

From: Joseph Smith [[mailto:joseph@opscode.com](mailto:joseph@opscode.com)]  
Sent: woensdag 11 december 2013 0:20  
To: [chef@lists.opscode.com](mailto:chef@lists.opscode.com)  
Subject: [chef] Re: Re: Re: Enterprise Chef: Chef Manager doesn’t seem to use LDAP?

Hey folks,

I’m sorry for the delay in responding to you. We are currently working on the fix, and we’ll get it out as soon as possible.

In the interim, I would advise that if you are using LDAP, do not upgrade to the new version of Chef Manager.

I will respond to this thread when there’s a fix available.

Thanks for your patience - it’s appreciated.

joseph

On Tue, Dec 10, 2013 at 3:12 PM, Christopher Armstrong \<[chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)[mailto:chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:  
Glad to hear it’s not just us, Joshua. Nothing back from support yet, but they’re definitely looking into it.

On Tue, Dec 10, 2013 at 3:08 PM, Joshua Buysse \<[buysse@umn.edu](mailto:buysse@umn.edu)[mailto:buysse@umn.edu](mailto:buysse@umn.edu)\> wrote:  
Chris – did you hear anything back from support? I’m seeing the same thing.

On Mon, Dec 9, 2013 at 5:47 PM, Christopher Armstrong \<[chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)[mailto:chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:  
We just upgraded to Enterprise Chef 11.0.2 and installed the Chef Manager and Reporting features as instructed here[http://docs.opscode.com/manager.html](http://docs.opscode.com/manager.html) and here[http://docs.opscode.com/reporting.html](http://docs.opscode.com/reporting.html). After the upgrade, new employees who haven’t used Chef before are unable to login - using the old webui, first login would prompt the user to connect or create a Chef account before logging them in. Now, it bounces them with no message. Tailing the Chef server logs show that we’re getting a 404 - user not found.

Is this known? Do we need to stick with the existing UI if we want to use LDAP in our organization?

Thanks,

Chris

–  
Joshua Buysse, System Engineer  
College of Liberal Arts, Office of Information Technology  
University of Minnesota  
"On two occasions I have been asked, ‘Pray, Mr. Babbage, if you  
put into the machine wrong figures, will the right answers come  
out?’ I am not able rightly to apprehend the kind of confusion of  
ideas that could provoke such a question."

- Charles Babbage

---

<div class="post-metadata">

**Author:** ![Joseph\_Smith](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@Joseph\_Smith](https://discourse.chef.io/u/Joseph_Smith)\
**Post date:** [December 19, 2013, 1:54am UTC](https://discourse.chef.io/t/enterprise-chef-chef-manager-doesnt-seem-to-use-ldap/4786/7 "2013-12-19T01:54:46Z")

</div>

Hey All -

We've released a version of Chef Manager which resolves this issue; you can  
get it through your normal channels.

Thanks for your patience - and let me know if you run into any problems.

js

On Tue, Dec 10, 2013 at 3:20 PM, Joseph Smith [joseph@opscode.com](mailto:joseph@opscode.com) wrote:

> Hey folks,
> 
> I'm sorry for the delay in responding to you. We are currently working  
> on the fix, and we'll get it out as soon as possible.
> 
> In the interim, I would advise that if you are using LDAP, do not upgrade  
> to the new version of Chef Manager.
> 
> I will respond to this thread when there's a fix available.
> 
> Thanks for your patience - it's appreciated.
> 
> joseph
> 
> On Tue, Dec 10, 2013 at 3:12 PM, Christopher Armstrong \<  
> [chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:
> 
> > Glad to hear it's not just us, Joshua. Nothing back from support yet, but  
> > they're definitely looking into it.
> > 
> > On Tue, Dec 10, 2013 at 3:08 PM, Joshua Buysse [buysse@umn.edu](mailto:buysse@umn.edu) wrote:
> > 
> > > Chris -- did you hear anything back from support? I'm seeing the same  
> > > thing.
> > > 
> > > On Mon, Dec 9, 2013 at 5:47 PM, Christopher Armstrong \<  
> > > [chris@chrisarmstrong.me](mailto:chris@chrisarmstrong.me)\> wrote:
> > > 
> > > > We just upgraded to Enterprise Chef 11.0.2 and installed the Chef  
> > > > Manager and Reporting features as instructed here[http://docs.opscode.com/manager.html](http://docs.opscode.com/manager.html)and  
> > > > here [http://docs.opscode.com/reporting.html](http://docs.opscode.com/reporting.html). After the upgrade, new  
> > > > employees who haven't used Chef before are unable to login - using the old  
> > > > webui, first login would prompt the user to connect or create a Chef  
> > > > account before logging them in. Now, it bounces them with no message.  
> > > > Tailing the Chef server logs show that we're getting a 404 - user not found.
> > > > 
> > > > Is this known? Do we need to stick with the existing UI if we want to  
> > > > use LDAP in our organization?
> > > > 
> > > > Thanks,
> > > > 
> > > > Chris
> > > 
> > > --  
> > > Joshua Buysse, System Engineer  
> > > College of Liberal Arts, Office of Information Technology  
> > > University of Minnesota
> > > 
> > > "On two occasions I have been asked, 'Pray, Mr. Babbage, if you  
> > > put into the machine wrong figures, will the right answers come  
> > > out?' I am not able rightly to apprehend the kind of confusion of  
> > > ideas that could provoke such a question."
> > > 
> > > - Charles Babbage