# Unable to load Chef automate on browser

**URL:** https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988
**Category:** Chef Automate
**Created:** [June 16, 2021, 3:43pm UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988 "2021-06-16T15:43:36Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![aryanbhatia](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@aryanbhatia](https://discourse.chef.io/u/aryanbhatia)
#### Post date: [June 16, 2021, 3:43pm UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/1 "2021-06-16T15:43:36Z")

</div>

I am running my automate setup through habitat , the issue i am getting is that all the habitat commands are running in the terminal but i am unable to run a2-dev.test on browser although i have added the IP(127.0.0.1 localhost a2-dev.test) in /etc/hosts. file, Can someone tell why is this happening

---

<div class="post-metadata">

### Author: ![karoy](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.chef.io/karoy/32/4520_2.png) [@karoy](https://discourse.chef.io/u/karoy)
#### Post date: [June 17, 2021, 3:24pm UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/2 "2021-06-17T15:24:50Z")

</div>

Few questions:  
Are you running Automate inside Hab Studio?  
Have you checked if all the services are running?  
Have you tried hitting [https://a2-dev.test](https://a2-dev.test)? Http redirection may not work properly.

Also do note the recommended way of installing automate is documented here:  
[https://docs.chef.io/automate/install/](https://docs.chef.io/automate/install/)

---

<div class="post-metadata">

### Author: ![aryanbhatia](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@aryanbhatia](https://discourse.chef.io/u/aryanbhatia)
#### Post date: [June 21, 2021, 5:16am UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/3 "2021-06-21T05:16:18Z")

</div>

1. Yes the automate is runnning inside Hab studio
2. All the services are running correctly, After typing start\_all\_services command , i am getting the output of (Created user admin) which is working fine.
3. I am not able to load [[https://a2-dev.test](https://a2-dev.test)] - this is the only issue i am facing

---

<div class="post-metadata">

### Author: ![aryanbhatia](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@aryanbhatia](https://discourse.chef.io/u/aryanbhatia)
#### Post date: [June 28, 2021, 4:15am UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/4 "2021-06-28T04:15:05Z")

</div>

Can someone help me with this issue?

---

<div class="post-metadata">

### Author: ![bskang](https://avatars.discourse-cdn.com/v4/letter/b/8baadc/32.png) [@bskang](https://discourse.chef.io/u/bskang)
#### Post date: [June 28, 2021, 1:00pm UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/5 "2021-06-28T13:00:22Z")

</div>

are you able to ping a2-dev.test from your command line?

---

<div class="post-metadata">

### Author: ![aryanbhatia](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@aryanbhatia](https://discourse.chef.io/u/aryanbhatia)
#### Post date: [June 29, 2021, 4:47am UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/6 "2021-06-29T04:47:49Z")

</div>

yes i am able to ping it from command line but not able to load the UI on browser

---

<div class="post-metadata">

### Author: ![manjunathreddy](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@manjunathreddy](https://discourse.chef.io/u/manjunathreddy)
#### Post date: [June 30, 2021, 4:32pm UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/7 "2021-06-30T16:32:05Z")

</div>

[https://docs.chef.io/automate/install/#common-problems](https://docs.chef.io/automate/install/#common-problems)

Can you check that the `config.toml` contains the public DNS as the FQDN

---

<div class="post-metadata">

### Author: ![aryanbhatia](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@aryanbhatia](https://discourse.chef.io/u/aryanbhatia)
#### Post date: [July 1, 2021, 4:34am UTC](https://discourse.chef.io/t/unable-to-load-chef-automate-on-browser/19988/8 "2021-07-01T04:34:45Z")

</div>

fqdn = ''a2-dev.test'' is added in confiq.toml file.
